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Listening and Debriefing

When a work situation goes wrong, it is worth 'debriefing' with a trusted and less involved colleague who can listen and ask questions to help you find the positives in what appears to be a bad situation.

Explore these sorts of questions.

  • How close are you to the situation? What would it take to turn the situation/problem into a positive experience?
  • Imagine yourself five years from now. What could you have learnt from this setback?
  • Ask yourself: what was I trying to achieve?
  • Try to remove the personal element, just for a moment. What things could be improved to achieve success or a positive outcome in this situation?
  • What skills/things do you need to succeed next time? How/where can you get them?
  • What effects, if any, will the setback produce? How can you address these effects?
  • Did anyone or anything signal what eventually happened?
  • How can you start to plan for next time?
  • What does success look like, sound like and feel like?